Clear diesel is the standard, ultra low-sulphur diesel fuel available across Canada. It is different from dyed diesel (also called coloured, red, purple or off-road diesel). Dyed fuels are a lower-tax category of fuel used by marine vessel, agricultural equipment, construction sites and applications that don't add wear to roads and highways. Vehicles and equipment travelling on roads must use clear fuel. The composition of this fuel is also adjusted for seasonal temperatures, ensuring optimal performance in all kinds of weather conditions.
 
USLD is the standard type of diesel fuel available across Canada. Because of links between sulphur and greenhouse gas pollution, the content of lubricating sulphur in diesel was restricted to 15 ppm with the passage of federal environmental protection legislation in 2006. In 2010, the requirement for ULSD was extended to all dyed diesel used in off-road vehicle and equipment and be extended to all rail and marine use by June 2012. Low Sulphur Diesel contains 500 ppm of sulphur. Prior to 2007, there was no restriction in amount of sulphur used in diesel for off-road, marine and rail.
 
Unlike fuel agents who must draw from one source regardless of price and even during fuel shortages (reduced daily allocation arising from supply problems), Ridley Fuels has many fuel source options, price leverage and the ability to fulfill our commitment to keep your tanks fuelled. Ridley Fuels also supplies biodiesel in standard and custom blends.

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Delivered Fuels

Ridley Fuels Ltd. Fuel Delivery

Call Now: 604-467-1744

Frequently Asked Questions about Furnace Oil & Delivered Fuels

Our customers often have questions about heating oil and delivered fuels. To help you understand your fuel options, here are answers from a fuel professional to the most common questions we hear.

What is heating oil?

Heating oil (also called furnace oil) is a refined petroleum product used to heat homes and commercial buildings. Modern ultra-low sulfur heating oil burns cleanly, producing 95% fewer particulate emissions and 30% less nitrogen oxide compared with regular heating oil. Many suppliers blend renewable biodiesel with petroleum to make Bioheat® fuel, which is non-toxic and biodegradable. Heating oil is stored in a tank on your property and is delivered by truck through a fill pipe into the tank.

What type of heating oil does Ridley Fuels deliver?

We deliver premium ultra-low sulfur heating oil and Bioheat® fuel. Ultra-low sulfur heating oil (ULSHO) contains just 15 ppm sulfur, reducing soot and corrosion in your burner and improving air quality. Our Bioheat® blends include B20 (20 % biodiesel) made from renewable sources like vegetable oils and animal fats, offering cleaner combustion and a smaller carbon footprint.

How is heating oil delivered?

Your heating oil is delivered by a specialized fuel truck. The driver connects a hose to your tank’s fill pipe and pumps the fuel in. A vent alarm (whistle) tells us when the tank is nearly full. You do not need to be home for most deliveries as long as the driver has safe, unobstructed access to the fill pipe and your account is in good standing. Please keep the path to your tank clear of snow and debris.

How do I order heating oil?

You can order heating oil by phone or online. Ridley Fuels offers 24/7 ordering through our website or by calling our office. For maximum convenience, sign up for automatic delivery — we monitor your usage and outside temperatures to schedule deliveries when your tank gets low, so you never run out.

How often should I order heating oil?

How frequently you need a delivery depends on your home’s size, insulation, and the outdoor temperature. A typical 2,500 sq ft house may use one gallon per hour during very cold weather.
For will-call customers, we recommend ordering when your tank gauge reads about ¼ full. Automatic delivery customers don’t have to watch the gauge — our system calculates when your next delivery should be. Many households receive deliveries every 4-6 weeks during the heating season.

How much heating oil should I order?

Most customers ask us to “fill the tank.” We deliver as much as your tank will safely hold, typically 100 gallons or more. Your invoice will reflect the exact amount delivered based on the truck meter. If you order a minimum (for example, 100 gallons), your tank should have enough space to receive at least that amount.

How much does heating oil cost?

Heating-oil prices fluctuate with the global energy market, local demand, and seasonal factors. Because of market volatility, we cannot guarantee a long-term fixed price. However, we offer budget plans and price-cap programs to help manage your fuel costs. Contact us for today’s price per gallon — you’ll always receive our competitive daily rate.

When should my tank be filled?

Avoid running your tank below ¼ full. Keeping the tank at least half full helps prevent condensation inside the tank, which can lead to corrosion and sludge. Many customers schedule a “top-off” in the summer or early autumn to prepare for winter and to reduce the chance of moisture build-up.

Is heating oil safe and clean?

Yes. Heating oil is not explosive in its liquid form and must be vaporized and ignited inside your burner to combust. Ultra-low sulfur heating oil and Bioheat® fuel burn much more cleanly than older heating oils, producing lower emissions and less soot. The fuel is stored in secure tanks and delivered by trained professionals to ensure safety. Bioheat® fuel is non-toxic and biodegradable, providing added environmental benefits.

What is automatic delivery?

Automatic delivery is a free service we offer to ensure you never run out of fuel. Using a computer algorithm that factors in your past usage and the local temperature (degree-day system), we schedule deliveries before your tank reaches a low level. This service protects your heating system from running dry and gives you peace of mind. You can also choose will-call delivery if you prefer to monitor your own tank.

Do I need to be home when my fuel is delivered?

You do not usually need to be home for a delivery, as long as our driver has access to the fill pipe and your account is current. If your fill pipe is behind a locked gate or if there are pets on the property, please make arrangements with us or leave instructions so our driver can deliver safely.

How do I prepare for my fuel delivery?

To help ensure a smooth delivery:

Make sure the driveway and access path to the tank are clear of snow, ice, and debris.

Mark the fill pipe if it is hard to see under snow.

Securely confine pets indoors.

If you have recently installed a new tank or changed anything about your fuel system, inform us so we can update your account.

For will-call deliveries, please order at least 48 hours in advance during the heating season.

We hope these answers help you feel confident about using furnace oil and our delivered fuel services.
If you have any other questions, please contact Ridley Fuels — our team of professionals is here to help.